Dr. Michael Rubinstein, MD

Upper Extremity | Sports Medicine

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680 Langsdorf Drive, Suite # 103
Fullerton, California, 92831
Phone: (714) 879-0050
Fax: (714) 879-0249

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
226 Ratings
96 Comments

Brief Bio

Dr. Michael Rubinstein, M.D. is a talented, experienced orthopedic surgeon with a specialty in upper extremity. Dr. Rubinstein was one of the first surgeons to broaden their specialty to include the entire area of upper extremities, including neck, shoulder, hand, and elbow.

Dr. Rubinstein is board certified in Orthopedic Surgery and Surgery of the Hand from American Board of Orthopedic Surgery. His professional memberships include American College of Surgeons, American Society for Surgery of the Hand, California Orthopaedic Association, American Medical Association and Orange County Medical Association.

Dr. Rubinstein comes to Fullerton Orthopedic with a medical degree from New York Medical College, residencies at Lenox Hill Hospital, and Boston Children’s Hospital, and a fellowship from Harvard University.


Education

  • Undergraduate School: Harvard University
  • Medical School: New York Medical College
  • Internship: Lennox Hill Hospital
  • Residency: Lennox Hill Hospital
  • Fellowship: Brigham and Women’s Hospital

Professional Memberships

National Board of Medical Examiners, American College of Surgeons, American Society for Surgery of the Hand, Orange County Athletic Directors Association, Arthroscopy Association of North America, California Orthopaedic Association, Western Orthopaedic Association, American Medical Association, Orange County Medical Association, The American Orthopaedic Society for Sports Medicine


Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 29, 2021
Dr Rubenstein was very professional and discussed all the options for further treatment
Jul 29, 2021
I would recommend this practice to others.
Jul 29, 2021
Very good experience overall
Jul 26, 2021
You sit in the exam room a little long.
Jul 25, 2021
All of the team (including x-ray tech) were professional. Front office staff weren't as good.
Jul 25, 2021
Dr took time and explained the procedure and healing process fully.
Jul 25, 2021
I waited 3 separate times. Seemed a bit unorganized.
Jul 25, 2021
As they had not sent the requisite paperwork prior to my appointment, I had to fill out the e-forms in the office. Good system though.
Jul 24, 2021
Overall I am pleased with care provided, however I don't see why we have to verify time and time again the information given not once, twice but three, four times and then sign again!
Jul 24, 2021
Attentive, courteous service.
Jul 24, 2021
Too much paperwork!
Jul 13, 2021
Very nice and friendly
Jul 8, 2021
Took numerous phone calls over 4 days before someone called me to schedule an appointment. Person apologized and said girl who handles Alignment patients is on medical leave so they have been swamped.
Jul 7, 2021
The x-ray tech (a lady) was very up beat!
Jul 1, 2021
As I mentioned earlier, my nurse/assistant (I think his name is Enrique) was courteous, efficient, and professional.
Jul 1, 2021
There were no "delays," so the second question is non-applicable.
Jul 1, 2021
After the long pandemic, it was good to be greeted by the young lady behind the registration desk; we remembered each other.The male nurse (Enrique? Not sure) also made my wife and I feel welcome. He's courteous and efficient.I cannot say enough good about Dr. Rubenstein. He performed surgery on my shoulder, and "brought it back!" He treats us like members of his family, and is always patient with our many questions.
Jul 1, 2021
This looks like a "rave review," and I suppose it is. However, with regard to Dr. Rubenstein, it is sincere. I feel very fortunate indeed to have learned of Dr. Rubenstein (from a friend), and to have had my shoulder surgery performed by him. I would not hesitate to recommend Dr. Rubenstein and his practice to anyone needing similar surgery.
Jun 21, 2021
good
Jun 21, 2021
explained well and detailed
Jun 21, 2021
good
Jun 21, 2021
Good
Jun 21, 2021
very knowledgeable
Jun 21, 2021
very good PA/ NP
Jun 7, 2021
Everything was great! Reception, nurse assistant, x-ray technician, and doctor were all professional, friendly, and compassionate.
Jun 7, 2021
The Nurse Assistant was friendly, patient, and showed concern.
Jun 7, 2021
I felt like Dr. Rubenstein spent a good amount of time with me. I did not feel like he was in a rush to get to the next patient; I felt important.
Jun 7, 2021
I was pleasantly greeted right away. I felt like the front desk was professional and friendly. I was not thrilled that I had to answer many of the same questions that I had already answered in my online pre-registration. I believe a pre-registration should be the registration.
Jun 5, 2021
There was a transcriber who took notes while Dr Rubenstein did the exam. I was upset later to read the recap as she included something about my low BMI and a possible need to discuss food and nutrition. The low BMI was from a visit to Dr Towbin in January when I was dealing with family issues and had lost weight. Dr Rubinstein and I NEVER discussed my BMI nor was I weighed at this visit. My weight has since risen to a healthy BMI and I have contacted the office to have that information removed without response.
Jun 5, 2021
Super welcoming and friendly. A great first encounter!
Jun 5, 2021
I waited for about 15 minutes for my MRI order. I finally went out of the room when I didn't hear any one talking and found a person who found a person to get the order for me. I think I was forgotten for a bit.
Jun 4, 2021
I was very grateful for Dr. Rubenstin taking the time to call me on Sat. (a Holiday weekend) and provide feedback regardng my mom's current medical condition, which was a fractured right elbow. He also took time to call the nursing home where she resides and give them his medical recommendations to follow before he saw my mom on Tuesday (June 1). He was very compassionate, professional, and helpful with providing practical medical recommendations and coordinating care with the nursing home in terms of pain medication and wound care.
May 14, 2021
I was very satisfied with this medical office.
May 12, 2021
Dr. Rubenstein is excellent. he diagnosed my injury immediately and offered different options for remedy. his confidence for my healing was encouraging. very impressed.
May 12, 2021
everyone seemed to work together in helping me
May 12, 2021
outstanding nurse. unfortunately I didnt get her name but I wish I had so that i can recommend her.
May 12, 2021
everyone was courteous, friendly and helpful.
May 11, 2021
best in the world
May 11, 2021
great staff
May 11, 2021
great experience
May 11, 2021
great staff
Apr 26, 2021
good
Apr 26, 2021
I like doctor he explained everything thing
Apr 26, 2021
very clean
Apr 26, 2021
very employees
Apr 26, 2021
in and out
Apr 26, 2021
very good employees
Apr 21, 2021
good service
Apr 19, 2021
great experience
Apr 19, 2021
very welcoming
Apr 19, 2021
great experience
Apr 19, 2021
very friendly and professional
Apr 15, 2021
I was not informed my information would be scanned to a portal. There are errors on the portal that no one seemes able to correct. I wouñd not have given my consent has I been advised.
Apr 15, 2021
I gave him my primaey care doctor's name, but the wrong doctor's name was listed. I had to call to request changes be made.
Apr 7, 2021
all was positive
Apr 7, 2021
the nurse was great
Apr 7, 2021
all went smoothly
Apr 7, 2021
everyone was pleasant and professional
Apr 4, 2021
front desk staff was excellent. very polite professional.
Mar 31, 2021
Very good experience! Everything was explained well and I didn't have to wait forever to be seen. I would recommend a friend go here if they needed an orthopedic surgeon
Mar 29, 2021
Everyone - especially Dr. Rubinstein - was extremely courteous and helpful.
Mar 26, 2021
The Dr. took great care in my son and answered all questions I had.
Mar 26, 2021
The nurse was very friendly and nice.
Mar 26, 2021
Office staff was very friendly and helpful.
Mar 24, 2021
Everyone was very helpful and kind.
Mar 24, 2021
Dr. Rubenstein was very helpful and kind in the way he answered all of our questions regarding my daughter's injury. He took the time to explain what the surgery and recovery would be. He made us all feel very comfortable,
Mar 20, 2021
good
Mar 20, 2021
good
Mar 20, 2021
He examined my problem areas thoroughly
Mar 20, 2021
satisfied
Mar 20, 2021
wait time is fair
Mar 20, 2021
I'm satisfied
Mar 14, 2021
good customer service
Mar 12, 2021
Everyone is very kind and friendly.
Mar 12, 2021
I spend 5 years seeing various doctors with a severe shoulder problem, each telling me they couldn't help me. Dr. Rubinstein and his staff have all understood my problem and are working together to help me.
Mar 12, 2021
I can't express how much I appreciate this office, Dr. Rubinstein and all the staff.
Feb 7, 2021
Best experience ever
Feb 7, 2021
Best care anywhere on earth. A+++
Feb 7, 2021
great personable X-ray techdr is always exceptional
Feb 6, 2021
all good nothing negative
Feb 6, 2021
she was great
Feb 6, 2021
very helpful and gave me options
Feb 6, 2021
great experience
Feb 6, 2021
Great staff easy to talk with and kind manners very friendly
Feb 4, 2021
Friendly staff
Feb 2, 2021
overall, excellent care, very professional
Feb 2, 2021
all staff very polite and helpful
Jan 24, 2021
i was there for 3.5 hours & I shouldn't have been. The review that I read there were so many mistakes & as of today I have not received the appointment for the MRI.
Jan 24, 2021
no delays
Jan 24, 2021
efficient office
Jan 16, 2021
Staff was very professional and courteous.
Jan 9, 2021
the choice was made due to unusual circumstances but I couldn't be happier with the outcome. Love Dr Rubenstein
Jan 9, 2021
1st post op visit, demeanor and professionalism gave me sense of security and safety that I needed .
Jan 7, 2021
I was given a phone number via text to let them know I had arrived but the lady was shocked on the other end when I called she had not known about this process
Jan 2, 2021
I asked about billing and was given incorrect information.
Jan 2, 2021
just call patients from the waiting room back into treatment area by their first name.